Getting hold of us.

Support is unmanaged, which means we answer questions about the platform rather than administering your server. For that, these are the routes.

Technical support

Available 24 hours a day, seven days a week.

Live chat Fastest route. Bottom-right of any page.
Submit a ticket For anything that needs a trail.
Knowledge base Panel guides and common fixes.

Sales and billing

Sales

Email
sales@tektonic.net
Phone
866-369-0972
Hours
Mon–Fri, 9am–6pm ET

You do not need to talk to sales to buy. Every plan orders directly from the table.

Where we are

TekTonic, LLC
661 W. Germantown Pike, Suite 01
Plymouth Meeting, PA 19462

Servers live in TierPoint facilities in Dallas and Philadelphia, not at this address.