Dallas
Central to the continental US, which makes it the default when your users are spread across the country rather than concentrated on one coast.
What your server actually runs on.
Two TierPoint facilities, all-NVMe storage, and a hypervisor you control through a panel and an API. Specifics rather than adjectives.
The platform
KVM virtualisation, managed through VirtFusion. Full hardware virtualisation rather than containers, so your kernel is yours.
VirtualizationKVM
Control planeVirtFusion + REST API
AccessFull root / Administrator
TemplatesLinux, BSD, Windows Server
Optional panelscPanel, DirectAdmin
Uptime SLA99.9%
Storage
All-flash on both lines. The difference between them is what happens to a write after it lands.
VPS
- NVMe, sized per tier and fixed for the life of the plan
- Self-service backups and disaster recovery in the panel
Cloud VPS
- Every write replicated across three NVMe nodes
- Expandable — increase storage from the cart, without a rebuild
- Backups replicate between the two datacenters
Network
Carrier-neutral in both facilities, so routing is a choice rather than whatever one transit provider decided.
CarriersMultiple Tier 1
FiberDiverse paths
RoutingBGP route optimization
DDoSAlways-on mitigation at the edge
IPv41 address per plan
BandwidthAllocated per tier
Locations
Both orderable today. Cloud VPS lets you pick at checkout; the two sites replicate backups to each other.
Philadelphia
On the Northeast corridor, within a few milliseconds of New York, Washington DC and Boston, and under 50 ms to most of the continental US.
Compliance
Worth stating precisely, because the distinction matters if you are the one answering an audit questionnaire.
Both facilities are operated by TierPoint and hold SOC 1 Type II, SOC 2 Type II, ISO 27001, and align with GLBA, HIPAA, PCI-DSS, NIST SP 800-53. These are the datacenter's certifications. TekTonic is not itself SOC 2 audited or HIPAA compliant, and nothing here should be read as saying otherwise.
Same facilities whether you spend $3.50 or $160.
The infrastructure is not a premium tier. It is what every plan runs on.